1. In case of warranty:
- Products in warranty period
- The product is warranted in accordance with the supplier's regulations
- You present the warranty card when under warranty.
2. In case not covered by warranty:
- The product has expired on the warranty card or lost the warranty card.
Warranty card does not specify product code and date of purchase.
- Product number and warranty card do not match or cannot be determined for any reason.
- The product is scratched due to long-term use
- Product is dented, deformed due to impact
- Customer voluntarily interferes with the product's machine or takes it to another place for repair.
3. Conditions for return or 100% refund:
- The product detected a manufacturer's fault when receiving the goods.
- The product is not the same as the product that you have ordered on our website.
- Customers need to return goods within 7 working days from the time you receive the goods.
- The return product needs to be intact the label, box, and original packaging of the product as when you received the product at first